{"id":43034,"date":"2024-05-23T17:50:22","date_gmt":"2024-05-23T17:50:22","guid":{"rendered":"https:\/\/volity.io\/help-support-2\/"},"modified":"2026-06-20T13:29:03","modified_gmt":"2026-06-20T13:29:03","slug":"help-support","status":"publish","type":"page","link":"https:\/\/volity.io\/sw\/help-support\/","title":{"rendered":"Msaada"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"43034\" class=\"elementor elementor-43034 elementor-189\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c76577 e-flex e-con-boxed e-con e-parent\" data-id=\"3c76577\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f925e67 e-con-full e-flex e-con e-child\" data-id=\"f925e67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4968851 e-con-full e-flex e-con e-child\" data-id=\"4968851\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b305f00 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"b305f00\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Help &amp; Support<\/h1>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8108eaf e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"8108eaf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:600}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7602c28 elementor-widget elementor-widget-bdt-animated-link\" data-id=\"7602c28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-animated-link.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"bdt-ep-animated-link bdt-ep-animated-link--metis\" href=\"https:\/\/volity.io\/\">\n\t\t\t\tHome\t\t\t<\/a>\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3562518 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"3562518\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M4.45508 9.96004L7.71508 6.70004C8.10008 6.31504 8.10008 5.68504 7.71508 5.30004L4.45508 2.04004\" stroke=\"#171B26\" stroke-width=\"0.5\" stroke-miterlimit=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a41657c elementor-widget elementor-widget-text-editor\" data-id=\"a41657c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Help &amp; Support<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c34957 e-con-full e-flex e-con e-child\" data-id=\"2c34957\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2284c15 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"2284c15\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:800}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width="598" height="376" loading=\"lazy\" decoding=\"async\" width=\"598\" height=\"376\" src=\"https:\/\/volity.io\/wp-content\/uploads\/2025\/07\/sup1.webp\" class=\"attachment-large size-large wp-image-43040\" alt=\"Volity Help Center | Get Support for Trading and Account Setup\" srcset=\"https:\/\/volity.io\/wp-content\/uploads\/2025\/07\/sup1.webp 598w, https:\/\/volity.io\/wp-content\/uploads\/2025\/07\/sup1-300x189.webp 300w\" sizes=\"auto, (max-width: 598px) 100vw, 598px\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1b49649 elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"1b49649\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1806671 e-con-full e-flex e-con e-child\" data-id=\"1806671\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-09ec99d e-con-full animated-slow e-flex elementor-invisible e-con e-child\" data-id=\"09ec99d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;animation&quot;:&quot;fadeInLeft&quot;,&quot;animation_delay&quot;:200,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a62b77d elementor-widget elementor-widget-image\" data-id=\"a62b77d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width="639" height="676" loading=\"lazy\" decoding=\"async\" width=\"639\" height=\"676\" src=\"https:\/\/volity.io\/wp-content\/uploads\/2025\/07\/sup2.webp\" class=\"attachment-large size-large wp-image-43041\" alt=\"Volity Help Center | Get Support for Trading and Account Setup\" srcset=\"https:\/\/volity.io\/wp-content\/uploads\/2025\/07\/sup2.webp 639w, https:\/\/volity.io\/wp-content\/uploads\/2025\/07\/sup2-284x300.webp 284w, https:\/\/volity.io\/wp-content\/uploads\/2025\/07\/sup2-614x650.webp 614w\" sizes=\"auto, (max-width: 639px) 100vw, 639px\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a5a0956 e-con-full animated-slow e-flex elementor-invisible e-con e-child\" data-id=\"a5a0956\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;animation&quot;:&quot;fadeInRight&quot;,&quot;animation_delay&quot;:200,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ed68f5 elementor-widget elementor-widget-heading\" data-id=\"2ed68f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Welcome to Our Help &amp; Support Center<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb2c86c elementor-widget elementor-widget-heading\" data-id=\"fb2c86c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Get the Assistance You Need, When You Need It<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b2aba0 elementor-widget elementor-widget-text-editor\" data-id=\"5b2aba0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At Volity, we are committed to providing you with exceptional support and assistance. Our dedicated Help &amp; Support Center is designed to answer your questions, resolve your issues, and ensure that your trading experience is as smooth and successful as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-556bb43 elementor-widget elementor-widget-button\" data-id=\"556bb43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/help.volity.io\/en\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">NEED HELP?<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed5e14b e-flex e-con-boxed e-con e-parent\" data-id=\"ed5e14b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-843c3a2 e-con-full e-flex e-con e-child\" data-id=\"843c3a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6cf18de e-con-full e-flex e-con e-child\" data-id=\"6cf18de\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4156432 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4156432\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Visit our Help Center<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13dcc87 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"13dcc87\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Start with our Help Center for quick answers to common queries about account setup, trading platforms, deposit and withdrawal methods, and much more.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c89b33d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"c89b33d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact Us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7acf5e elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"e7acf5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:600}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You can reach us via<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6bac5dd e-con-full e-flex e-con e-child\" data-id=\"6bac5dd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-95455d7 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"95455d7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:800}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7038d58 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"7038d58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"50\" height=\"50\" viewBox=\"0 0 50 50\" fill=\"none\"><rect width=\"50\" height=\"50\" rx=\"25\" fill=\"#3D55FC\"><\/rect><path d=\"M36.7 19.9H34.87C33.37 15.76 29.44 13 25 13C20.56 13 16.63 15.76 15.13 19.9H13.3C12.31 19.9 11.5 20.71 11.5 21.7V25.3C11.5 26.29 12.31 27.1 13.3 27.1H15.55C15.73 27.1 15.91 27.01 16.03 26.86C16.15 26.71 16.18 26.5 16.12 26.32C15.82 25.42 15.67 24.46 15.67 23.5C15.67 22.54 15.82 21.58 16.12 20.68C17.38 16.81 20.92 14.2 25 14.2C29.08 14.2 32.62 16.81 33.85 20.68C34.15 21.58 34.3 22.54 34.3 23.5C34.3 24.46 34.15 25.42 33.85 26.32C32.62 30.19 29.08 32.8 25 32.8H20.5C19.33 32.8 18.4 33.73 18.4 34.9C18.4 36.07 19.33 37 20.5 37H23.5C24.67 37 25.6 36.07 25.6 34.9V33.97C29.8 33.73 33.43 31.06 34.87 27.1H36.7C37.69 27.1 38.5 26.29 38.5 25.3V21.7C38.5 20.71 37.69 19.9 36.7 19.9ZM14.77 25.9H13.3C12.97 25.9 12.7 25.63 12.7 25.3V21.7C12.7 21.37 12.97 21.1 13.3 21.1H14.77C14.59 21.88 14.5 22.69 14.5 23.5C14.5 24.31 14.59 25.12 14.77 25.9ZM24.4 34.9C24.4 35.41 24.01 35.8 23.5 35.8H20.5C19.99 35.8 19.6 35.41 19.6 34.9C19.6 34.39 19.99 34 20.5 34H24.4V34.9ZM37.3 25.3C37.3 25.63 37.03 25.9 36.7 25.9H35.23C35.41 25.12 35.5 24.31 35.5 23.5C35.5 22.69 35.41 21.88 35.23 21.1H36.7C37.03 21.1 37.3 21.37 37.3 21.7V25.3ZM32.5 23.5C32.5 19.36 29.14 16 25 16C20.86 16 17.5 19.36 17.5 23.5C17.5 25.3 18.13 27.01 19.3 28.36L17.68 29.98C17.5 30.16 17.47 30.4 17.56 30.64C17.65 30.85 17.86 31 18.1 31H25C29.14 31 32.5 27.64 32.5 23.5ZM20.56 27.94C19.36 26.74 18.7 25.18 18.7 23.5C18.7 20.02 21.52 17.2 25 17.2C28.48 17.2 31.3 20.02 31.3 23.5C31.3 26.98 28.48 29.8 25 29.8H19.54L20.53 28.81C20.77 28.57 20.77 28.18 20.56 27.94ZM24.4 23.5C24.4 23.17 24.67 22.9 25 22.9C25.33 22.9 25.6 23.17 25.6 23.5C25.6 23.83 25.33 24.1 25 24.1C24.67 24.1 24.4 23.83 24.4 23.5ZM27.4 23.5C27.4 23.17 27.67 22.9 28 22.9C28.33 22.9 28.6 23.17 28.6 23.5C28.6 23.83 28.33 24.1 28 24.1C27.67 24.1 27.4 23.83 27.4 23.5ZM21.4 23.5C21.4 23.17 21.67 22.9 22 22.9C22.33 22.9 22.6 23.17 22.6 23.5C22.6 23.83 22.33 24.1 22 24.1C21.67 24.1 21.4 23.83 21.4 23.5Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab1f3be elementor-widget elementor-widget-heading\" data-id=\"ab1f3be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Live Chat<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee01fb3 elementor-widget elementor-widget-heading\" data-id=\"ee01fb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">For instant support<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8047f7a e-con-full e-flex e-con e-child\" data-id=\"8047f7a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2df97a3 elementor-align-center elementor-tablet-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"2df97a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Live Chat<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eef5826 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"eef5826\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:900}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8e53ea elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"c8e53ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"50\" height=\"50\" viewBox=\"0 0 50 50\" fill=\"none\"><rect width=\"50\" height=\"50\" rx=\"25\" fill=\"#A912EB\"><\/rect><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M37.1226 29.7917C37.1226 32.3251 35.0618 34.3826 32.5317 34.3826H17.4698C14.9396 34.3826 12.8788 32.325 12.8788 29.7917V20.208C12.8788 19.3625 13.1103 18.5684 13.5122 17.8868L20.8615 25.2361C21.961 26.3388 23.4334 26.9464 25.0023 26.9464C26.568 26.9464 28.0404 26.3388 29.1399 25.2361L36.4892 17.8868C36.8911 18.5684 37.1225 19.3624 37.1225 20.208V29.7917H37.1226ZM32.5316 15.6171H17.4698C16.4249 15.6171 15.4604 15.9707 14.6888 16.5591L22.1121 23.9855C22.8805 24.7506 23.906 25.175 25.0023 25.175C26.0954 25.175 27.1209 24.7506 27.8893 23.9855L35.3125 16.5591C34.541 15.9707 33.5765 15.6171 32.5316 15.6171ZM32.5316 13.8457H17.4698C13.9623 13.8457 11.1074 16.7006 11.1074 20.208V29.7918C11.1074 33.3025 13.9623 36.1541 17.4698 36.1541H32.5316C36.0391 36.1541 38.894 33.3025 38.894 29.7918V20.208C38.894 16.7005 36.0391 13.8457 32.5316 13.8457Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6950409 elementor-widget elementor-widget-heading\" data-id=\"6950409\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Email: <!--email_off-->support@volity.io<!--/email_off--><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54fc93e elementor-widget elementor-widget-heading\" data-id=\"54fc93e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Send us your queries at support<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0cfc606 e-con-full e-flex e-con e-child\" data-id=\"0cfc606\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91a3619 elementor-align-center elementor-tablet-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"91a3619\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send Mail<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f0f52e elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"1f0f52e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:1100}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our knowledgeable representatives are ready to help.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-168b41f e-con-full e-flex e-con e-child\" data-id=\"168b41f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d476dc6 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"d476dc6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5681df7 elementor-widget elementor-widget-heading\" data-id=\"5681df7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Educational Resources<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-430f899 elementor-widget elementor-widget-text-editor\" data-id=\"430f899\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Enhance your trading knowledge with our comprehensive learning tools and resources. From beginner guides to advanced trading strategies, find everything you need to become a savvy trader.<a href=\"https:\/\/volity.io\/education\/\"><span style=\"color: #3d55fc;\"> Explore educational resources.<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d5f8259 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"d5f8259\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:700}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bfa4bd elementor-widget elementor-widget-heading\" data-id=\"5bfa4bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Feedback<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-faf4ec7 elementor-widget elementor-widget-text-editor\" data-id=\"faf4ec7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Your feedback is vital to us. It helps us improve our services and better understand your needs. Please let us know how we can serve you better.\u2028<span style=\"color: #3d55fc;\"><br \/><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-90ca498 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"90ca498\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:1000}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2cd1bb elementor-widget elementor-widget-heading\" data-id=\"e2cd1bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Stay Updated<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c20087 elementor-widget elementor-widget-text-editor\" data-id=\"4c20087\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Keep up with the latest updates, system maintenance schedules, and product enhancements by visiting <a href=\"https:\/\/volity.io\/ideas\/\"><span style=\"color: #3d55fc;\">our news section.<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b46fdb5 e-flex e-con-boxed e-con e-parent\" data-id=\"b46fdb5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c036a2d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"c036a2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92b42fb elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"92b42fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Please see the following document for our full complaints procedure<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de46b5a elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"de46b5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;button_width&quot;:&quot;100&quot;,&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Support Request\" aria-label=\"Support Request\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"43034\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"de46b5a\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Msaada | Volity\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"43034\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-phone elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-phone\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPhone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[phone]\" id=\"form-field-phone\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Phone\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tHow can we help?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"How can we help?\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-attachment elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-attachment\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAttachment (optional)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[attachment]\" id=\"form-field-attachment\" class=\"elementor-field elementor-size-sm  elementor-upload-field\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-consent elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[consent]\" id=\"form-field-consent\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-consent\">I agree to the processing of my data per the Privacy Policy.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send message<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-374478c e-flex e-con-boxed e-con e-parent\" data-id=\"374478c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-df4dd2f e-con-full e-flex e-con e-child\" data-id=\"df4dd2f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-8723137 e-con-full e-flex e-con e-child\" data-id=\"8723137\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d2c320 animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"6d2c320\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your frequently asked questions.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aebb723 e-con-full e-flex e-con e-child\" data-id=\"aebb723\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-257c19f animated-slow ui-e-animation-acc-basic ui-e-animation-ico-fade elementor-invisible elementor-widget elementor-widget-uicore-accordion\" data-id=\"257c19f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:600,&quot;accordion_animation&quot;:&quot;ui-e-animation-acc-basic&quot;}\" data-widget_type=\"uicore-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"ui-e-accordion\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/FAQPage\">\n\n                            <div class=\"ui-e-accordion-item ui-e-item ui-open\" role=\"button\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"ui-e-acc-1\" id=\"ui-e-any-question\" itemscope=\"\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n\n                    <h5 class=\"ui-e-accordion-title ui-e-title ui-right\">\n\n                                                    <span class=\"ui-e-accordion-icon ui-e-icon ui-e-right\" aria-hidden=\"true\">\n\n                                <span class=\"ui-e-accordion-icon-closed\">\n                                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"31\" height=\"32\" viewBox=\"0 0 31 32\" fill=\"none\"><path d=\"M15.5 24.7188C15.2201 24.7188 14.9889 24.6275 14.8064 24.4449C14.623 24.2615 14.5312 24.0299 14.5312 23.75V16.9688H7.75C7.47014 16.9688 7.23893 16.877 7.05637 16.6936C6.87296 16.5111 6.78125 16.2799 6.78125 16C6.78125 15.7201 6.87296 15.4885 7.05637 15.3051C7.23893 15.1225 7.47014 15.0312 7.75 15.0312H14.5312V8.25C14.5312 7.97014 14.623 7.73893 14.8064 7.55637C14.9889 7.37296 15.2201 7.28125 15.5 7.28125C15.7799 7.28125 16.0115 7.37296 16.1949 7.55637C16.3775 7.73893 16.4688 7.97014 16.4688 8.25V15.0312H23.25C23.5299 15.0312 23.7615 15.1225 23.9449 15.3051C24.1275 15.4885 24.2188 15.7201 24.2188 16C24.2188 16.2799 24.1275 16.5111 23.9449 16.6936C23.7615 16.877 23.5299 16.9688 23.25 16.9688H16.4688V23.75C16.4688 24.0299 16.3775 24.2615 16.1949 24.4449C16.0115 24.6275 15.7799 24.7188 15.5 24.7188Z\" fill=\"#1C1B1F\"><\/path><\/svg>                                <\/span>\n\n                                                                    <span class=\"ui-e-accordion-icon-opened\">\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"31\" height=\"32\" viewBox=\"0 0 31 32\" fill=\"none\"><path d=\"M7.75 16.9688C7.47014 16.9688 7.23893 16.877 7.05637 16.6936C6.87296 16.5111 6.78125 16.2799 6.78125 16C6.78125 15.7201 6.87296 15.4885 7.05637 15.3051C7.23893 15.1225 7.47014 15.0312 7.75 15.0312H23.25C23.5299 15.0312 23.7615 15.1225 23.9449 15.3051C24.1275 15.4885 24.2188 15.7201 24.2188 16C24.2188 16.2799 24.1275 16.5111 23.9449 16.6936C23.7615 16.877 23.5299 16.9688 23.25 16.9688H7.75Z\" fill=\"#1C1B1F\"><\/path><\/svg>                                    <\/span>\n                                \n                            <\/span>\n                        \n                                                <span class=\"ui-e-accordion-title-text ui-e-title-text\" itemprop=\"name\">\n                                                        Any question?                        <\/span>\n\n                    <\/h5>\n\n                    <div class=\"ui-e-accordion-content ui-e-content\" style=\"\" aria-labelledby=\"ui-e-any-question\" id=\"ui-e-acc-1\" itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n                                                        <div itemprop=\"text\">\n                                <p>Contact our support<\/p>                                <\/div>\n                                            <\/div>\n\n                <\/div>\n                    <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Help &amp; Support Home Help &amp; Support Karibu kwenye Kituo chetu cha Msaada Pata Msaada Unaohitaji, Wakati Unaouhitaji Kwenye Volity, tumejitolea kukupa [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":43036,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-43034","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Msaada | Volity<\/title>\n<meta name=\"description\" content=\"Kituo cha Msaada cha Volity: gumzo la moja kwa moja, barua pepe, rasilimali za elimu, na utaratibu wa malalamiko.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/volity.io\/sw\/help-support\/\" \/>\n<meta property=\"og:locale\" content=\"sw_KE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Msaada\" \/>\n<meta property=\"og:description\" content=\"Kituo cha Msaada cha Volity: gumzo la moja kwa moja, barua pepe, rasilimali za elimu, na utaratibu wa malalamiko.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/volity.io\/sw\/help-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Volity\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=61570055360264\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-20T13:29:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/volity.io\/wp-content\/uploads\/2024\/09\/Asset-1-15-8.png\" \/>\n\t<meta property=\"og:image:width\" content=\"598\" \/>\n\t<meta property=\"og:image:height\" content=\"376\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@VolityBeat\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/volity.io\\\/sw\\\/help-support\\\/\",\"url\":\"https:\\\/\\\/volity.io\\\/sw\\\/help-support\\\/\",\"name\":\"Msaada | Volity\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/volity.io\\\/sw\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/volity.io\\\/sw\\\/help-support\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/volity.io\\\/sw\\\/help-support\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/volity.io\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/Asset-1-15-8.png\",\"datePublished\":\"2024-05-23T17:50:22+00:00\",\"dateModified\":\"2026-06-20T13:29:03+00:00\",\"description\":\"Kituo cha Msaada cha Volity: gumzo la moja kwa moja, barua pepe, rasilimali za elimu, na utaratibu wa malalamiko.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/volity.io\\\/sw\\\/help-support\\\/#breadcrumb\"},\"inLanguage\":\"sw-KE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/volity.io\\\/sw\\\/help-support\\\/\"]}],\"speakable\":{\"@type\":\"SpeakableSpecification\",\"cssSelector\":[\"h1\",\".entry-content > p:first-of-type\",\".entry-content h2\",\".faq-question\",\"[data-volity-takeaways]\"]}},{\"@type\":\"ImageObject\",\"inLanguage\":\"sw-KE\",\"@id\":\"https:\\\/\\\/volity.io\\\/sw\\\/help-support\\\/#primaryimage\",\"url\":\"https:\\\/\\\/volity.io\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/Asset-1-15-8.png\",\"contentUrl\":\"https:\\\/\\\/volity.io\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/Asset-1-15-8.png\",\"width\":598,\"height\":376,\"caption\":\"Volity Help Center | Get Support for Trading and Account Setup\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/volity.io\\\/sw\\\/help-support\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/volity.io\\\/sw\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Msaada\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/volity.io\\\/sw\\\/#website\",\"url\":\"https:\\\/\\\/volity.io\\\/sw\\\/\",\"name\":\"Volity - Effortless, Affordable & Transparent Access To Financial Markets\",\"description\":\"Wepesi kwa Kila Kiwango cha Biashara\",\"publisher\":{\"@id\":\"https:\\\/\\\/volity.io\\\/sw\\\/#organization\"},\"alternateName\":\"Volity Empowers Financial Inclusion\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/volity.io\\\/sw\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"sw-KE\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/volity.io\\\/sw\\\/#organization\",\"name\":\"Volity\",\"alternateName\":[\"VLT\",\"Volity Group\"],\"url\":\"https:\\\/\\\/volity.io\\\/sw\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"sw-KE\",\"@id\":\"https:\\\/\\\/volity.io\\\/sw\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/volity.io\\\/wp-content\\\/uploads\\\/2024\\\/08\\\/White-BG.webp\",\"contentUrl\":\"https:\\\/\\\/volity.io\\\/wp-content\\\/uploads\\\/2024\\\/08\\\/White-BG.webp\",\"width\":1920,\"height\":1357,\"caption\":\"VOLITY\"},\"image\":{\"@id\":\"https:\\\/\\\/volity.io\\\/sw\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/profile.php?id=61570055360264\",\"https:\\\/\\\/x.com\\\/VolityBeat\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/volitygroup\",\"https:\\\/\\\/www.youtube.com\\\/@VolityYoutube\",\"https:\\\/\\\/www.tiktok.com\\\/@hellovolity\",\"https:\\\/\\\/t.me\\\/volitybeat\",\"https:\\\/\\\/www.trustpilot.com\\\/review\\\/volity.io\"],\"foundingDate\":\"2024\",\"legalName\":\"Volity Capital L.L.C-FZ\",\"address\":{\"@type\":\"PostalAddress\",\"addressCountry\":\"CY\",\"addressLocality\":\"Limassol\",\"streetAddress\":\"67 Spyrou Kyprianou Avenue, Kyriakides Business Center, 2nd Floor\",\"postalCode\":\"4003\"},\"contactPoint\":[{\"@type\":\"ContactPoint\",\"contactType\":\"customer support\",\"email\":\"h<!--email_off-->ello@volity.io<!--/email_off-->\",\"availableLanguage\":[\"English\",\"German\",\"French\",\"Spanish\"],\"areaServed\":[\"EU\",\"GB\",\"Worldwide\"]}],\"knowsAbout\":[\"Forex trading\",\"Contract for difference (CFD) trading\",\"Cryptocurrency trading\",\"Gold and commodities trading\",\"Stock trading\",\"Indices trading\",\"Multi-asset investment platforms\",\"Risk management\"],\"subOrganization\":[{\"@type\":\"Organization\",\"name\":\"Volity Trade Ltd\",\"identifier\":\"Saint Lucia 2024-00059\",\"description\":\"Introducing broker for UBK Markets Ltd\"},{\"@type\":\"Organization\",\"name\":\"Volity Invest Ltd\",\"identifier\":\"Cyprus HE 452984\",\"description\":\"Payment agent\"},{\"@type\":\"Organization\",\"name\":\"Volity Capital L.L.C-FZ\",\"identifier\":\"Dubai trademark 2423068\"}],\"description\":\"Providing easy-to-use, affordable and secure access to financial products with personalised experience, local market understanding, and unrivalled customer service.\",\"email\":\"h<!--email_off-->ello@volity.io<!--/email_off-->\",\"memberOf\":{\"@type\":\"Organization\",\"name\":\"CySEC, Cyprus Securities and Exchange Commission\",\"url\":\"https:\\\/\\\/www.cysec.gov.cy\\\/\",\"description\":\"Volity introduces clients to UBK Markets Ltd, a Cyprus Investment Firm authorised by CySEC under licence 186\\\/12.\"},\"hasCredential\":{\"@type\":\"EducationalOccupationalCredential\",\"name\":\"CySEC CIF licence (via UBK Markets Ltd)\",\"credentialCategory\":\"Regulatory authorisation\",\"recognizedBy\":{\"@type\":\"Organization\",\"name\":\"CySEC\",\"url\":\"https:\\\/\\\/www.cysec.gov.cy\\\/\"},\"identifier\":\"186\\\/12\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Msaada | Volity","description":"Kituo cha Msaada cha Volity: gumzo la moja kwa moja, barua pepe, rasilimali za elimu, na utaratibu wa malalamiko.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/volity.io\/sw\/help-support\/","og_locale":"sw_KE","og_type":"article","og_title":"Msaada","og_description":"Kituo cha Msaada cha Volity: gumzo la moja kwa moja, barua pepe, rasilimali za elimu, na utaratibu wa malalamiko.","og_url":"https:\/\/volity.io\/sw\/help-support\/","og_site_name":"Volity","article_publisher":"https:\/\/www.facebook.com\/profile.php?id=61570055360264","article_modified_time":"2026-06-20T13:29:03+00:00","og_image":[{"width":598,"height":376,"url":"https:\/\/volity.io\/wp-content\/uploads\/2024\/09\/Asset-1-15-8.png","type":"image\/webp"}],"twitter_card":"summary_large_image","twitter_site":"@VolityBeat","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/volity.io\/sw\/help-support\/","url":"https:\/\/volity.io\/sw\/help-support\/","name":"Msaada | Volity","isPartOf":{"@id":"https:\/\/volity.io\/sw\/#website"},"primaryImageOfPage":{"@id":"https:\/\/volity.io\/sw\/help-support\/#primaryimage"},"image":{"@id":"https:\/\/volity.io\/sw\/help-support\/#primaryimage"},"thumbnailUrl":"https:\/\/volity.io\/wp-content\/uploads\/2024\/09\/Asset-1-15-8.png","datePublished":"2024-05-23T17:50:22+00:00","dateModified":"2026-06-20T13:29:03+00:00","description":"Kituo cha Msaada cha Volity: gumzo la moja kwa moja, barua pepe, rasilimali za elimu, na utaratibu wa malalamiko.","breadcrumb":{"@id":"https:\/\/volity.io\/sw\/help-support\/#breadcrumb"},"inLanguage":"sw-KE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/volity.io\/sw\/help-support\/"]}],"speakable":{"@type":"SpeakableSpecification","cssSelector":["h1",".entry-content > p:first-of-type",".entry-content h2",".faq-question","[data-volity-takeaways]"]}},{"@type":"ImageObject","inLanguage":"sw-KE","@id":"https:\/\/volity.io\/sw\/help-support\/#primaryimage","url":"https:\/\/volity.io\/wp-content\/uploads\/2024\/09\/Asset-1-15-8.png","contentUrl":"https:\/\/volity.io\/wp-content\/uploads\/2024\/09\/Asset-1-15-8.png","width":598,"height":376,"caption":"Volity Help Center | Get Support for Trading and Account Setup"},{"@type":"BreadcrumbList","@id":"https:\/\/volity.io\/sw\/help-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/volity.io\/sw\/"},{"@type":"ListItem","position":2,"name":"Msaada"}]},{"@type":"WebSite","@id":"https:\/\/volity.io\/sw\/#website","url":"https:\/\/volity.io\/sw\/","name":"Volity - Effortless, Affordable & Transparent Access To Financial Markets","description":"Wepesi kwa Kila Kiwango cha Biashara","publisher":{"@id":"https:\/\/volity.io\/sw\/#organization"},"alternateName":"Volity Empowers Financial Inclusion","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/volity.io\/sw\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"sw-KE"},{"@type":"Organization","@id":"https:\/\/volity.io\/sw\/#organization","name":"Volity","alternateName":["VLT","Volity Group"],"url":"https:\/\/volity.io\/sw\/","logo":{"@type":"ImageObject","inLanguage":"sw-KE","@id":"https:\/\/volity.io\/sw\/#\/schema\/logo\/image\/","url":"https:\/\/volity.io\/wp-content\/uploads\/2024\/08\/White-BG.webp","contentUrl":"https:\/\/volity.io\/wp-content\/uploads\/2024\/08\/White-BG.webp","width":1920,"height":1357,"caption":"VOLITY"},"image":{"@id":"https:\/\/volity.io\/sw\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/profile.php?id=61570055360264","https:\/\/x.com\/VolityBeat","https:\/\/www.linkedin.com\/company\/volitygroup","https:\/\/www.youtube.com\/@VolityYoutube","https:\/\/www.tiktok.com\/@hellovolity","https:\/\/t.me\/volitybeat","https:\/\/www.trustpilot.com\/review\/volity.io"],"foundingDate":"2024","legalName":"Volity Capital L.L.C-FZ","address":{"@type":"PostalAddress","addressCountry":"CY","addressLocality":"Limassol","streetAddress":"67 Spyrou Kyprianou Avenue, Kyriakides Business Center, 2nd Floor","postalCode":"4003"},"contactPoint":[{"@type":"ContactPoint","contactType":"customer support","email":"h<!--email_off-->ello@volity.io<!--/email_off-->","availableLanguage":["English","German","French","Spanish"],"areaServed":["EU","GB","Worldwide"]}],"knowsAbout":["Forex trading","Contract for difference (CFD) trading","Cryptocurrency trading","Gold and commodities trading","Stock trading","Indices trading","Multi-asset investment platforms","Risk management"],"subOrganization":[{"@type":"Organization","name":"Volity Trade Ltd","identifier":"Saint Lucia 2024-00059","description":"Introducing broker for UBK Markets Ltd"},{"@type":"Organization","name":"Volity Invest Ltd","identifier":"Cyprus HE 452984","description":"Payment agent"},{"@type":"Organization","name":"Volity Capital L.L.C-FZ","identifier":"Dubai trademark 2423068"}],"description":"Providing easy-to-use, affordable and secure access to financial products with personalised experience, local market understanding, and unrivalled customer service.","email":"h<!--email_off-->ello@volity.io<!--/email_off-->","memberOf":{"@type":"Organization","name":"CySEC, Cyprus Securities and Exchange Commission","url":"https:\/\/www.cysec.gov.cy\/","description":"Volity introduces clients to UBK Markets Ltd, a Cyprus Investment Firm authorised by CySEC under licence 186\/12."},"hasCredential":{"@type":"EducationalOccupationalCredential","name":"CySEC CIF licence (via UBK Markets Ltd)","credentialCategory":"Regulatory authorisation","recognizedBy":{"@type":"Organization","name":"CySEC","url":"https:\/\/www.cysec.gov.cy\/"},"identifier":"186\/12"}}]}},"_links":{"self":[{"href":"https:\/\/volity.io\/sw\/wp-json\/wp\/v2\/pages\/43034","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/volity.io\/sw\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/volity.io\/sw\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/volity.io\/sw\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/volity.io\/sw\/wp-json\/wp\/v2\/comments?post=43034"}],"version-history":[{"count":3,"href":"https:\/\/volity.io\/sw\/wp-json\/wp\/v2\/pages\/43034\/revisions"}],"predecessor-version":[{"id":45217,"href":"https:\/\/volity.io\/sw\/wp-json\/wp\/v2\/pages\/43034\/revisions\/45217"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/volity.io\/sw\/wp-json\/wp\/v2\/media\/43036"}],"wp:attachment":[{"href":"https:\/\/volity.io\/sw\/wp-json\/wp\/v2\/media?parent=43034"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}