Charges & Fees

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Charges & Fees

As transparent as possible

For detailed information on the available deposit and withdrawal options, please visit your Dashboard. Here, you’ll find general guidance, ensuring you can manage your transactions efficiently and securely.

Crypto

Currencies: BTC | ETH | USDT

On Deposit

Our Fees: FREE

Processing time: INSTANT

On Withdrawal

Our Fees: FREE

Processing time: INSTANT

Markets Trading Commission FREE

Custody FREE

Spread: Spreads are dynamic and change depending on the underlying market conditions. Check the current spread for each instrument on the platform.

Overnight fee: Positions held in your account past 22:00 GMT will incur or add an overnight holding fee. The fee can be positive or negative, depending on the direction of the trade and the product. Find the fees for each instrument on the platform.

FX fee: FREE, we do not apply fees when closing a position with an instrument priced in a currency other than the currency of your account.

VISA and Mastercard

Currencies: USD | + all other currencies

On Deposit

Our Fees: FREE

Processing time: INSTANT

On Withdrawal

Our Fees: FREE

Processing time: INSTANT

Internal Transfers

Currency Conversion Fee: Transfers between accounts in different currencies are subject to a 1% conversion fee, while transfers in the same currency are free of charge.

Transfer Eligibility: Transfers between your personal accounts are only allowed via the Dashboard and Instant.

Administrative fees

Statements FREE

Account open / closure FREE

Deposits

Source of Funds: For the sake of financial security and compliance, all deposits must originate from your personal accounts. Third-party payments will not be accepted.

Minimum Deposit Requirements:

Markets Account: $50
Pro Account: $500
VIP Account: $10,000

Investment Accounts: Deposit amounts vary based on the selected investment strategy. For detailed information, please review the specific conditions tied to your strategy.

Transaction minimums (maximums can be found in the dashboard)

Min deposit €10
Min withdrawal €10

Withdrawals

Proportional Withdrawal Rule: For accounts funded through multiple payment methods or wallets within the same system.

Withdrawal Destination: To maintain financial security and deter money laundering, withdrawals can only be made to your personal accounts.

Daily Withdrawal Limit: Limited to one daily withdrawal to ensure operational efficiency and minimise fees.

Security Measures: As a security measure, changing your account password will disable withdrawals for 24 hours. Contact support immediately if you have not made this change.

Early Withdrawal Charges: Withdrawals within 48 hours of deposit or by clients who haven’t traded since their deposit will incur charges equal to the total amount of deposit fees charged by Volity.

Processing Time

General Processing

Times vary by payment method. For specific timings, please consult the deposit and withdrawal section.

Non-Instant Transactions

Transactions will be completed within 24 business hours if not processed instantly.

Delays

The company is not responsible for delays caused by payment providers.

Changes to Processing Times

The company reserves the right to modify processing times without prior notice.

Additional Information

Payment Method Availability: Depends on the client’s country of residence.

Inactivity Fees

Understanding Inactivity Fees:

Like many brokers, we implement an inactivity fee to help cover the cost of providing real-time market data across thousands of markets. This fee applies under the following conditions

Criteria for Inactivity:

An inactivity fee is charged if your account has not had trades for more than 12 months and has not received a cash deposit in the last 90 days.

Fee Details, Charging Schedule

If your account meets the inactivity criteria, a monthly fee of USD25 will be applied.

Reactivation, Resumption of Trading:

The inactivity fee stops when you resume trading. You will not be subjected to this fee again until at least 12 months of inactivity after your last trade.

Our Commitment to Active Traders, Data Fees:

We strive to avoid charging our traders for data. Real-time market data is provided free of charge to all our active traders as a standard benefit of trading with us.

Withdrawal Guidelines

General Rules:

Daily Withdrawals: To reduce payment provider fees, each account is allowed one withdrawal per day. VIP account holders are exempt from this limit.

Processing Time: Withdrawals are generally processed within 4 hours. Requests made on weekends may experience delays based on the chosen payment method.

Destination of Funds: To ensure financial security and combat money laundering, withdrawals must be made to the client’s personal account. Direct payments or transfers to third-party accounts are not permitted. Detailed instructions for completing transactions are provided in the client’s personal area.

Deposits and Internal Transfers:

Availability: Deposits and withdrawals can be initiated 24/7. If not processed instantly, they will be completed within 24 hours.

Internal Transfers: Transfers between accounts of the same type are executed on the same day.

Multiple Payment Methods: Clients who fund their trading accounts using various payment systems or multiple wallets within the same system must withdraw funds in proportion to the deposited amounts.

Change of Terms: The company reserves the right to modify the processing times for deposits and withdrawals or impose limits on payment systems without prior notice, especially for clients from certain countries.

Special Conditions:

Non-Trading Clients: Clients requesting a withdrawal without having executed any trades since their last deposit will also be responsible for the full amount of deposit charges.

General Rules:

Delays: The company is not liable for delays in processing deposits and withdrawals if such delays are attributed to the payment system. For further assistance or if you have any questions, please refer to your personal area or contact our Support Team directly.