Help & Support

Help & Support

Welcome to Our Help & Support Center

Get the Assistance You Need, When You Need It

At Volity, we are committed to providing you with exceptional support and assistance. Our dedicated Help & Support Center is designed to answer your questions, resolve your issues, and ensure that your trading experience is as smooth and successful as possible.

Visit our Help Center

Start with our Help Center for quick answers to common queries about account setup, trading platforms, deposit and withdrawal methods, and much more.

Contact Us

You can reach us via

Live Chat

For instant support

Email: support@volity.io

Send us your queries at support

Our knowledgeable representatives are ready to help.

Educational Resources

Enhance your trading knowledge with our comprehensive learning tools and resources. From beginner guides to advanced trading strategies, find everything you need to become a savvy trader. Explore educational resources.

Feedback

Your feedback is vital to us. It helps us improve our services and better understand your needs. Please let us know how we can serve you better.


Stay Updated

Keep up with the latest updates, system maintenance schedules, and product enhancements by visiting our news section.

Complaints

Please see the following document for our full complaints procedure

Your frequently asked questions.

Q1. What’s the main difference between MARKETS and PRO?

Many clients see our Markets account as a simpler alternative to the PRO account since all fees are included in the spread. Those with particular trading styles, such as scalpers and algorithmic traders, may prefer the PRO account due to its lower-cost setup.