Help & Support
Welcome to Our Help & Support Center
Get the Assistance You Need, When You Need It
At Volity, we are committed to providing you with exceptional support and assistance. Our dedicated Help & Support Center is designed to answer your questions, resolve your issues, and ensure that your trading experience is as smooth and successful as possible.
Visit our Help Center
Start with our Help Center for quick answers to common queries about account setup, trading platforms, deposit and withdrawal methods, and much more.
Contact Us
You can reach us via
Our knowledgeable representatives are ready to help.
Educational Resources
Enhance your trading knowledge with our comprehensive learning tools and resources. From beginner guides to advanced trading strategies, find everything you need to become a savvy trader. Explore educational resources.
Feedback
Your feedback is vital to us. It helps us improve our services and better understand your needs. Please let us know how we can serve you better.
Stay Updated
Keep up with the latest updates, system maintenance schedules, and product enhancements by visiting our news section.
Complaints
Please see the following document for our full complaints procedure
Your frequently asked questions.
Q1. What’s the main difference between MARKETS and PRO?
Many clients see our Markets account as a simpler alternative to the PRO account since all fees are included in the spread. Those with particular trading styles, such as scalpers and algorithmic traders, may prefer the PRO account due to its lower-cost setup.